Frequently Asked Questions

•What services do you offer?

→We offer comprehensive Discord server setup, revamps, bot integration, role design, security configurations, channel organization, and custom theme development.

•Can I request a fully custom setup?

→Absolutely! We specialize in tailor-made setups designed specifically for your community or brand's unique needs.

•Do you support game servers or esports teams?

→Yes! We have extensive experience working with esports teams, gaming clans, streamers, and competitive communities.

•Is bot configuration included in your services?

→Definitely. All our plans include bot setups (MEE6, Carl-bot, Dyno) and we can work with custom bots too.

•Can you migrate my existing server to a new setup?

→Yes, we can seamlessly migrate your existing community while preserving all important data and relationships.

•Do you offer voice channel setups?

→Yes, we configure advanced voice channel hierarchies with permissions and special features.

•Can you integrate with Twitch/YouTube?

→Absolutely! We set up integrations with streaming platforms for subscriber roles and notifications.

•Do you provide moderation system setups?

→Yes, we implement comprehensive moderation systems including auto-moderation and reporting tools.

•Can you create custom Discord emojis?

→Yes, we offer custom emoji creation as an add-on service to all packages.

•Do you offer server templates?

→We provide custom templates that you can reuse across multiple servers.

•Can you set up reaction roles?

→Yes, we implement advanced reaction role systems with custom designs.

•Do you configure ticket systems?

→We set up fully functional ticket systems for support and moderation.

•Can you create custom welcome screens?

→Yes, we design immersive welcome experiences for new members.

•Do you offer server branding services?

→We provide complete branding including color schemes, banners, and logos.

•Can you set up leveling systems?

→Yes, we configure XP and leveling systems with custom rewards.

•Do you implement music bots?

→We can set up and configure music bots with custom playlists.

•Can you create custom commands?

→Yes, we develop custom bot commands tailored to your needs.

•Do you offer NSFW server setups?

→We can configure age-gated NSFW servers with proper security measures.

•Can you set up partnership systems?

→We implement partnership management systems with verification.

•Do you provide server documentation?

→Yes, we deliver comprehensive setup documentation with all projects.

•What payment methods do you accept?

→We accept UPI, PayPal, international cards, and select cryptocurrencies.

•Are your prices fixed or negotiable?

→Our standard plans have fixed pricing, but custom projects are quoted individually.

•What's your refund policy?

→Refunds are available if work hasn't started. After work begins, we offer service credits.

•Do you offer bulk or agency discounts?

→Yes! We provide special pricing for bulk orders and agency collaborations.

•Are there any hidden fees?

→No, all costs are transparently listed upfront with no surprises.

•Do you offer payment plans?

→For large projects, we can arrange installment payments.

•Is there a difference in pricing for international clients?

→No, our pricing is consistent globally with automatic currency conversion.

•Do you charge for revisions?

→Each plan includes free revisions (3 for Standard, 5 for Pro, unlimited for Ultimate).

•Can I upgrade my plan later?

→Yes, you can upgrade anytime by paying the difference.

•Do you offer student discounts?

→We provide 15% discounts for students with valid ID.

•Is there a money-back guarantee?

→We offer satisfaction guarantees on all our work.

•How do currency conversions work?

→Payments are processed at current exchange rates with no extra fees.

•Do you store payment information?

→No, all payments are processed through secure third-party providers.

•Can I get an invoice for my purchase?

→Yes, we provide professional invoices for all transactions.

•Are taxes included in the price?

→All prices are net. Taxes are added based on your location.

•Do you accept bank transfers?

→Yes, we accept direct bank transfers for larger projects.

•Is there a minimum project size?

→No, we work with projects of all sizes.

•Do you charge for consultations?

→Initial consultations are always free with no obligation.

•Can I pay after the work is done?

→We require 50% upfront with the balance upon completion.

•Do you offer non-profit discounts?

→We provide 20% discounts for registered non-profits.

•How long does a standard setup take?

→Our standard setups are completed within 48-72 hours after receiving all required materials.

•What's the timeline for a complete server revamp?

→Complete revamps typically take 3-5 business days depending on complexity.

•Do you offer expedited services?

→Yes, we provide 24-hour rush services for an additional 30% fee.

•What factors affect delivery time?

→Complexity, customization level, and client response times all impact delivery.

•Can I get a progress update during setup?

→Absolutely! We provide daily progress reports through Discord.

•What's your current workload/queue time?

→We maintain a maximum 2-day queue before starting new projects.

•Do you work on weekends?

→Our team works Monday-Friday, but premium clients receive weekend support.

•How do you handle delivery delays?

→We communicate proactively and offer compensation for any unexpected delays.

•What timezone do you operate in?

→Our primary team works in IST, but we have global coverage across timezones.

•Can I schedule setup for a specific date?

→Yes, we can schedule projects to begin on your preferred start date.

•What's included in the delivery package?

→You'll receive the configured server, documentation, and training materials.

•Do you provide post-setup training?

→Yes, we offer 30-minute onboarding sessions with all deliveries.

•How quickly can you fix urgent issues?

→Critical issues are addressed within 4 hours for premium clients.

•What's your fastest completed project?

→Our record is a basic server setup completed in 6 hours.

•Can I request specific delivery times?

→We accommodate time-specific deliveries for events and launches.

•Do you offer phased deliveries?

→Large projects can be delivered in milestones upon request.

•How do you handle time-sensitive updates?

→Time-sensitive work is prioritized with clear communication.

•What if I need changes after delivery?

→All plans include free revision periods (duration varies by plan).

•Do you provide delivery notifications?

→Yes, we notify you via Discord and email upon completion.

•Can I track progress in real-time?

→Premium clients get access to our project management dashboard.